Legal

Terms & Conditions

Last updated: July 8, 2026

1. Agreement to Terms

By accessing or using any service provided by MarginCraft Solutions ("MarginCraft," "we," "us," or "our"), including the MarginCraft platform, Marketing Engine, web design services, or this website, you agree to be bound by these Terms & Conditions. If you do not agree, do not use our services.

2. Services

MarginCraft provides the following services to contractors and local service businesses:

  • Marketing Engine — An AI-powered content generation system that processes job photos and business data to produce marketing content including social media posts, Google Business updates, review requests, and ad creative.
  • Business Management System — A business management platform for lead tracking, job management, scheduling, crew time tracking, revenue reporting, and access to an AI assistant (Marge).
  • Web Design & Management — Custom website design, development, hosting, and ongoing management for service businesses.

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to active subscribers.

3. Subscriptions & Billing

Paid plans are billed on a monthly recurring basis unless otherwise agreed in writing. Prices are listed on our Pricing page and are subject to change with 30 days' notice to active subscribers.

  • You authorize us to charge your payment method on file for the applicable monthly fees.
  • Subscription fees are non-refundable except where required by law.
  • You may cancel your subscription at any time; access continues until the end of the current billing period.
  • Failure to pay may result in suspension or termination of access.

4. Free Trial

MarginCraft offers a 14-day free trial on all subscription plans. A valid payment method is required to begin the trial — you will not be charged until the trial period ends. Free trials are limited to one per business. At the end of the trial period, your subscription automatically converts to a paid plan at the applicable monthly rate unless you cancel before the trial ends. We reserve the right to modify or terminate trial offerings at any time.

5. User Content & Photos

Our Marketing Engine allows you and your crew to upload photos from completed jobs. By uploading photos or other content to our platform, you represent that:

  • You own the content or have the right to upload and use it.
  • The content does not violate any third-party rights or applicable laws.
  • You grant MarginCraft a limited license to process, analyze, and use the content solely to generate marketing materials on your behalf.

You retain full ownership of your photos and uploaded content. We do not use your photos to train AI models or share them with third parties beyond what is necessary to deliver our services.

6. Acceptable Use

You agree not to use our services to:

  • Violate any applicable law or regulation
  • Transmit spam, unsolicited communications, or harassing content
  • Attempt to gain unauthorized access to our systems or other accounts
  • Reverse-engineer, copy, or resell any part of our platform
  • Upload malicious code, viruses, or harmful content
  • Upload content that is misleading, fraudulent, or misrepresents your business or completed work

Violation of these terms may result in immediate account termination without refund.

7. Web Design Services

For customers receiving web design services, the following additional terms apply:

  • You are responsible for providing accurate business information, logos, and content used in your website.
  • You represent that any content you provide does not infringe on third-party intellectual property rights.
  • MarginCraft retains the right to display completed websites in our portfolio as examples, unless you request otherwise in writing.
  • Domain registration arrangements are governed by any separate agreement between the parties. If MarginCraft holds a domain on your behalf, a written transfer process will be provided upon cancellation.

8. Financing

On estimates over a certain amount, MarginCraft may offer customers the option to apply for consumer financing through an independent third-party financing partner. The following terms apply to this feature:

  • MarginCraft is not a lender and does not make credit decisions. Financing is provided solely by an independent third-party partner, subject to their own approval criteria and terms.
  • MarginCraft is not responsible for the financing partner's loan terms, interest rates, fees, or approval or denial decisions.
  • Use of financing is entirely optional and at the customer's discretion.
  • The customer's agreement for the financing itself is directly between the customer and the financing partner, not with MarginCraft.

9. AI-Generated Content

MarginCraft uses artificial intelligence to generate marketing content and provide business insights through our AI assistant, Marge. AI-generated content is provided as a starting point and may require your review before publishing. You are solely responsible for any content you choose to publish or distribute. MarginCraft makes no guarantees regarding the accuracy, completeness, or fitness of AI-generated content for any particular purpose.

10. Intellectual Property

The MarginCraft platform, website, and all associated content, trademarks, and software remain the exclusive property of MarginCraft Solutions. Nothing in these terms grants you any ownership interest in our platform or brand. You retain ownership of any business data, photos, or content you upload or create within the platform.

11. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the platform will be uninterrupted, error-free, or free from security vulnerabilities. We make no warranty regarding specific business outcomes or results from using our services, including results from AI-generated marketing content.

12. Limitation of Liability

To the maximum extent permitted by law, MarginCraft Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid to us in the three months preceding the claim.

13. Termination

Either party may terminate a subscription at any time. MarginCraft may terminate or suspend access immediately if you breach these terms. Upon termination, your right to access the platform ceases. We will make reasonable efforts to provide data export capabilities for a period of 30 days after termination upon request.

14. Changes to Terms

We may update these Terms & Conditions periodically. We will notify active subscribers of material changes via email at least 14 days before they take effect. Continued use of our services after the effective date constitutes acceptance of the updated terms.

15. Governing Law

These terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction, as agreed upon by both parties.

16. Contact

Questions about these terms? Reach us at contact@margincraftsolutions.com